How One CEO Successfully Led a Digital Transformation
Nancy McKinstry, CEO of Wolters Kluwer, has successfully shifted her company\u2019s business to digital products over 15 years. The Dutch multinational started in the 1830s as a publishing house and now earns more than 90% of its revenue from digital. McKinstry explains how her firm kept investing in product innovation \u2013 and how she learned to be patient as consumers slowly adopted new products and services. She also credits the role of increased diversity in her organization. McKinstry is the top woman in HBR\u2019s 2019 list of the world\u2019s best-performing chief executives.