Government Trends for 2022
The COVID-19 pandemic has taught government many things about the workforce, mission delivery and customer service. A new report by Deloitte outlines more trends that agencies must heed so it can better face 2022 and beyond.
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William D. Eggers is the executive director of Deloitte\u2019s Center for Government Insights, where he is responsible for the firm\u2019s public sector thought leadership. He\u2019s also one of the co-authors of the Deloitte report titled\xa0 \u201cGovernment Trends 2022.\u201d His most recent book is Delivering on Digital: The Innovators and Technologies that Are Transforming Government. He joined the podcast to discuss 2022 government trends and the report.
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