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b'Around 50 % of all consumers shop online, and the number of cross-border transactions in the internal market is growing steadily. However, the individual value of such transactions remains relatively small, with almost half coming under \\u20ac100. Because the amounts involved are small, not all contracts are properly performed, which sometimes leads to cross-border disputes, most of which do not end up in court. According to estimates, there could be as many as 0.5 million cross-border consumer cases of a value below \\u20ac2 000 and some 130 000 such cases between businesses per year in the EU. The annual number of consumer claims for amounts between \\u20ac2 000 and \\u20ac10 000 is estimated at 84 000, and claims between businesses at 208 700.

Source: \\xa9 European Union - EP'