Episode 36 - Pivot Don't Panic

Published: March 11, 2020, 5 p.m.

How Businesses Can Adjust in the face of the Coronavirus

You can\u2019t turn on TV or the radio without having the media create a level of panic about the Coronavirus.\xa0 The telecommunications, cloud and contact center industry\u2019s largest trade shows were cancelled with moments to spare.\xa0 And you all know the wild ride we are having on Wall Street. However, because we live in a technology-driven world, perhaps it is time to pivot, not panic and let technology step in while the virus behaves like the flu, has its season, and then goes underground as the weather warms up.\xa0 Here are some thoughts for our business community.