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Rethinking Service Design Projects to Offer Better Value
b'In this podcast episode, Emma Aiken-Klar, SVP Human Insights at Idea Couture, a Cognizant company, speaks with Marc Fonteijn from Service Design Show, on her experience of moving away from service design projects and embarking on a new type of engagement process. This installment is a reproduction of Marc Fonteijn\\u2019s podcast episode titled \\u2018Moving away from service design projects\\u2019 from Service Design Show.'