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Why did Jamie's Italian fail? What goes wrong when businesses try to scale.\n\nImage: Scandic Hotels via Wikicommons\n\nThings mentioned in this podcast:\n- Problems in the casual dining sector https://www.bmmagazine.co.uk/opinion/why-are-uk-restaurant-chains-going-out-of-business/ \n- The largest restaurant chains https://en.wikipedia.org/wiki/List_of_the_largest_fast_food_restaurant_chains \n\nFor more Cognitive Engineering episodes find us on iTunes, Google Play or wherever you get your podcasts, or add this RSS feed to your preferred player: feeds.soundcloud.com/users/soundcloud:users:219479129/sounds.rss