Customer Awareness: Best-Practices in Spreading the Word on Security

Published: March 24, 2008, 8:59 p.m.

b'Interview with Banking Attorney Charlotte Bahin\\n\\n

With the Identity Theft Red Flags deadline looming large, many financial institutions are scrambling to create or beef up their customer awareness programs. Listen to this interview for insights from banking attorney Charlotte Bahin on:\\n\\n

  • What banking institutions are doing for customer awareness - and what they should be doing; \\n
  • Key ingredients of a successful awareness program; \\n
  • Traps to avoid.
'