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This week with Paul Downs, William Vanderbloemen, and Laura Zander, the talk leaps from one plague to another\u2014floods, power outages, cyber crime, employee churn, supplier price hikes, and vanished shipping containers\u2014not to mention the actual plague. For Laura, whose wholesale yarn business keeps falling further behind on its orders, these events have necessitated a series of difficult conversations with customers: \u201cThey can't get mad about the pandemic,\u201d she tells us. \u201cAnd they're not going to get mad about the fact that we're moving. And they're not going to get mad about the fact that there's a deep freeze. But at some point, they're going to get tired, whether it's consciously or subconsciously. It's exhausting.\u201d To which she adds, \u201cbut if the locusts hit, I don't know how much more of this people can take.\u201d Plus, a friendly discussion about whether raising your prices makes you a jerk. (Spoiler alert: It does not.)