Podcasts

100 - From Luxury Retail to Customer Success - Aurore de Saint-Exupery

Published: Nov. 29, 2023, 7 a.m.
Duration: 38 minutes 58 seconds

Listed in: Business

99 - Dispelling Career Myths - Margriet Paagman

Published: Nov. 23, 2023, 8 a.m.
Duration: 29 minutes 31 seconds

Listed in: Business

98 - Succeeding with Humility and Customer Obsession - Amy Downs

Published: Nov. 8, 2023, 11 a.m.
Duration: 39 minutes 59 seconds

Listed in: Business

97 - Leadership Principles for Unlocking Career Growth - Jennifer Roderick

Published: Nov. 1, 2023, 7 a.m.
Duration: 26 minutes

Listed in: Business

96 - How to Develop Soft Skills for Thriving Customer Relationships - Shruti Sharma

Published: Oct. 25, 2023, 6 a.m.
Duration: 28 minutes 48 seconds

Listed in: Business

95 - The Impact of Targets on Customer-Centricity - Niki Clarke-Crossman

Published: Oct. 18, 2023, 6 a.m.
Duration: 26 minutes 27 seconds

Listed in: Business

94 - How to Build a Resilient Mindset in Tech - Shanta Bodhan

Published: Oct. 11, 2023, 6 a.m.
Duration: 29 minutes 11 seconds

Listed in: Business

92 - Breaking Free from Information Overload: Embracing Self-Care and Reflection - Ashna Patel

Published: Sept. 27, 2023, 9 a.m.
Duration: 36 minutes 34 seconds

Listed in: Business

91 - Finding Fulfillment and Impact in Customer Success - Delia Visan

Published: Sept. 20, 2023, noon
Duration: 27 minutes 16 seconds

Listed in: Business

90: Building the Strong Success - Sales Partnership for Revenue Generation - Dannah Vaughan

Published: Sept. 13, 2023, 6 a.m.
Duration: 33 minutes 32 seconds

Listed in: Business

89: How to Empower Women to Showcase Value and Revenue Growth - De'Edra Williams

Published: Sept. 6, 2023, 6 a.m.
Duration: 35 minutes 26 seconds

Listed in: Business

87 - Mastering Your Internal Brand: How Daily Actions Shape Your Career Path - Jenni Conner

Published: July 26, 2023, 6 a.m.
Duration: 34 minutes 10 seconds

Listed in: Business

86 - From Fear to Fearless: Unleashing Effective Leadership in Customer Success - Rachel Provan

Published: July 12, 2023, 7 a.m.
Duration: 43 minutes 20 seconds

Listed in: Business

85 - The Making of a Tech Leader: Embracing Growth, Balance, and the Power of Unknown - Star Hofer

Published: June 28, 2023, 8 a.m.
Duration: 39 minutes 1 second

Listed in: Business

84 - From Niche to Mainstream: Digital Customer Success Programs - Angelika Marek

Published: June 21, 2023, 7 a.m.
Duration: 49 minutes 11 seconds

Listed in: Business

82 - Building Award-Winning Customer Education Programs - Naomi Worden

Published: June 7, 2023, 9 a.m.
Duration: 41 minutes 2 seconds

Listed in: Business

81 - Unlocking the Potential of Your Customer Success Career - Bhumika Arora

Published: May 24, 2023, 9 p.m.
Duration: 33 minutes 29 seconds

Listed in: Business

80 - From Battling Adversity to Empowering Teams - Karen Carroll

Published: May 17, 2023, 7 a.m.
Duration: 41 minutes 44 seconds

Listed in: Business

79 - How to Stand Out in Job Applications and Land Your Dream Role - Carly Agar

Published: May 10, 2023, 10 a.m.
Duration: 42 minutes 39 seconds

Listed in: Business

78 - The Secret to Crushing Churn and Building Long-Term Loyalty - Anita Toth

Published: April 26, 2023, 7 a.m.
Duration: 42 minutes 33 seconds

Listed in: Business

77 - From Classroom to Customer Success - Julie Raeder

Published: April 19, 2023, 9 a.m.
Duration: 35 minutes 58 seconds

Listed in: Business

76 - Tips on Navigating Career Growth and Breaking Through the Glass Ceiling - Mary Poppen

Published: April 12, 2023, 7 a.m.
Duration: 36 minutes 59 seconds

Listed in: Business

75 - Top Skills for Different Customer Success Roles - Jolyn Isabelo

Published: April 5, 2023, 7 a.m.
Duration: 29 minutes 36 seconds

Listed in: Business

74 - Tips on Preventing Burnout in Tech - Ejieme Eromosele

Published: March 29, 2023, 11 a.m.
Duration: 31 minutes 27 seconds

Listed in: Business

73 - Starting out with Digital Customer Success - Kailey Killoran

Published: March 22, 2023, 10 a.m.
Duration: 34 minutes 23 seconds

Listed in: Business

72 - How to Progress from an Individual Contributor to a Manager - Elena Cocco

Published: March 15, 2023, 9:39 a.m.
Duration: 34 minutes 53 seconds

Listed in: Business

71 - How to Prepare for C-Suite Conversations - Laura Kightlinger

Published: March 10, 2023, 2:50 p.m.
Duration: 35 minutes 56 seconds

Listed in: Business

70 - How to Build a Customer-Centric Organisation - Kia Puhm

Published: March 1, 2023, 4:25 p.m.
Duration: 31 minutes 16 seconds

Listed in: Business

69 - How to Level Up in Your Customer Success Career - Sally Hamdan

Published: Feb. 24, 2023, 5:03 p.m.
Duration: 40 minutes 24 seconds

Listed in: Business

68 - Leadership Lessons from the Executive Suite - Julie Persofsky

Published: Feb. 15, 2023, 12:32 p.m.
Duration: 38 minutes

Listed in: Business

67 - How to Position Yourself for Promotion - Erika Villareal

Published: Feb. 8, 2023, 7:09 p.m.
Duration: 38 minutes 25 seconds

Listed in: Business

66 - Back In the Game - Marija Skobe-Pilley

Published: Feb. 6, 2023, 11:53 a.m.
Duration: 14 minutes 5 seconds

Listed in: Business

65 - How Can a CCO Normalise Motherhood in Tech - Jennifer Yorke

Published: May 12, 2022, 8:18 p.m.
Duration: 28 minutes 21 seconds

Listed in: Business

64 - What is Personal Growth - Nabeeda Bakali

Published: April 28, 2022, 6:01 a.m.
Duration: 35 minutes 12 seconds

Listed in: Business

63 - How to Leverage Tools to Create a Success Department In a Startup - Hadas Rahamim

Published: March 30, 2022, 10:29 a.m.
Duration: 23 minutes 57 seconds

Listed in: Business

62 - How to Lead by Example - Revathi Venkatraman

Published: March 16, 2022, 9:31 p.m.
Duration: 23 minutes 44 seconds

Listed in: Business

61 - The Fundamentals of Customer Success - Jan Young

Published: March 3, 2022, 1:14 p.m.
Duration: 30 minutes 30 seconds

Listed in: Business

60 - Community-led Growth - Isabel Ruiz

Published: Feb. 23, 2022, 4:20 p.m.
Duration: 27 minutes 37 seconds

Listed in: Business

59 - How to Get A Seat at a Table for Customer Success - Monica Trivedi

Published: Feb. 16, 2022, 10 a.m.
Duration: 22 minutes 45 seconds

Listed in: Business

58 - Importance of Industry Knowledge in Customer Success - Natalie White

Published: Feb. 10, 2022, 10:34 p.m.
Duration: 21 minutes 4 seconds

Listed in: Business

57 - Are you Friends with your Customers? - Sumitra Narayanan

Published: Feb. 2, 2022, midnight
Duration: 29 minutes 12 seconds

Listed in: Business

56 - How to Step into Customer Success Leadership Role - Morika Georgieva

Published: Jan. 5, 2022, 10:11 a.m.
Duration: 30 minutes 36 seconds

Listed in: Business

55 - Metrics in Customer Success - Apoorva Sudarshan

Published: Nov. 24, 2021, 11:36 a.m.
Duration: 34 minutes 21 seconds

Listed in: Business

54 - How can Anthropology Guide Your Customer Success Behaviours? - Marieke Smits

Published: Nov. 18, 2021, 2:01 p.m.
Duration: 31 minutes 49 seconds

Listed in: Business

53 - How to Grow in Your Customer Success Role - Sindy Brucher-Sharma

Published: Nov. 10, 2021, 9:38 p.m.
Duration: 37 minutes 28 seconds

Listed in: Business

52 - How to Land Your Dream Customer Success Job - Kat Fisher

Published: Nov. 3, 2021, 10:10 a.m.
Duration: 38 minutes 17 seconds

Listed in: Business

51 - How to Productise Customer Success - Anu Dudhat

Published: Oct. 13, 2021, 11:16 a.m.
Duration: 31 minutes 51 seconds

Listed in: Business

50 - How to Manage Diverse Teams in Asia-Pacific Region - Prakhya NS Bhat

Published: Oct. 5, 2021, 10:28 a.m.
Duration: 30 minutes

Listed in: Business

49 - How to Build a Customer Success Team in EMEA - Christine Hale

Published: Sept. 22, 2021, 10:33 a.m.
Duration: 30 minutes

Listed in: Business

48: How to Propel your Career - Kellie Capote, CCO at Gainsight

Published: Sept. 15, 2021, 9:31 a.m.
Duration: 31 minutes 18 seconds

Listed in: Business

47 - How to Benefit from a Return on Relationship (ROR) - Allison Skidmore

Published: Sept. 1, 2021, 9:11 a.m.
Duration: 39 minutes 15 seconds

Listed in: Business

46 - How to Find Your Niche in Customer Success - Elisabeth Courland

Published: Aug. 4, 2021, 10:31 p.m.
Duration: 27 minutes 57 seconds

Listed in: Business

45 - How to Practice Emotional Intelligence - Ashna Patel

Published: June 17, 2021, 6:02 a.m.
Duration: 35 minutes 59 seconds

Listed in: Business

44 - Leading Customer Success Teams as a Hockey Captain - Natalia Piaggio

Published: June 10, 2021, 8:52 a.m.
Duration: 42 minutes

Listed in: Business

43 - How to Advocate for your Team - Laura Lakhwara

Published: May 26, 2021, 9:48 a.m.
Duration: 27 minutes 58 seconds

Listed in: Business

42 - The Role of Customer Success Communities - Violaine Yziquel

Published: May 19, 2021, 2:07 p.m.
Duration: 30 minutes

Listed in: Business

41 - How to Set Your Team Up for Success - Emily Garza

Published: May 7, 2021, 10:01 a.m.
Duration: 37 minutes 20 seconds

Listed in: Business

40 - Are Your Customers Getting Value? - Charlie Harvey

Published: April 28, 2021, 8:19 a.m.
Duration: 28 minutes 20 seconds

Listed in: Business

39 - Lessons from the C-Suite - Megan Bowen

Published: April 21, 2021, 7:26 a.m.
Duration: 34 minutes 55 seconds

Listed in: Business

38 - Why Customer Onboarding Matters? - Donna Weber

Published: April 7, 2021, 7:59 p.m.
Duration: 32 minutes

Listed in: Business

37 - Thriving as a Women of Colour in Customer Success - Stacey McPherson

Published: March 31, 2021, 8:34 p.m.
Duration: 34 minutes 17 seconds

Listed in: Business

36 - How to Become an Expert on Yourself - Ronni Gaun

Published: March 24, 2021, 7:03 a.m.
Duration: 27 minutes 42 seconds

Listed in: Business

35 - Career Lessons for Young Professionals - Karolina Adamus

Published: March 17, 2021, 10:44 a.m.
Duration: 38 minutes 39 seconds

Listed in: Business

34: How to Be a Boss of Your Career - Emilia D'Anzica

Published: March 10, 2021, 11:02 a.m.
Duration: 32 minutes 6 seconds

Listed in: Business

33: How to Return to Work After a Career Break - Tanya Strauss

Published: March 3, 2021, 12:43 p.m.
Duration: 29 minutes 28 seconds

Listed in: Business

32: How to Sell as a Customer Success Manager - Kristen Hayer

Published: Feb. 24, 2021, 11:05 a.m.
Duration: 35 minutes 20 seconds

Listed in: Business

31 - Artificial Intelligence in Customer Success - Rupal Nishar

Published: Feb. 17, 2021, 11:38 a.m.
Duration: 39 minutes 34 seconds

Listed in: Business

30 - Digital Customer Success - Anika Zubair

Published: Feb. 10, 2021, 11:59 a.m.
Duration: 37 minutes 5 seconds

Listed in: Business

29 - Customer Success Network - Kate Forgione

Published: Feb. 4, 2021, 9:38 a.m.
Duration: 28 minutes 2 seconds

Listed in: Business

28 - How to Work With the Product Successfully - Katrina Coakley

Published: Jan. 27, 2021, 10:28 a.m.
Duration: 34 minutes 45 seconds

Listed in: Business

28 - How to Successfully Work with the Product Team - Katrina Coakley

Published: Jan. 27, 2021, 10:28 a.m.
Duration: 34 minutes 45 seconds

Listed in: Business

27 - How To Succeed In a Male-Dominated Environment - Effie Mansdorf

Published: Jan. 20, 2021, 11:26 a.m.
Duration: 24 minutes 53 seconds

Listed in: Business

26 - How To Lead in Harmony With Your Purpose - Sydney Strader

Published: Jan. 13, 2021, 11:12 a.m.
Duration: 33 minutes 36 seconds

Listed in: Business

25: How To Develop Client Relationship Measurement - Sarah Doughty

Published: Jan. 6, 2021, 10:02 a.m.
Duration: 34 minutes 1 second

Listed in: Business

24 - How to Narrow the Gender Pay Gap During Hiring Process - Kristi Faltorusso

Published: Dec. 23, 2020, 9:50 p.m.
Duration: 29 minutes 56 seconds

Listed in: Business

23 - 2020 for Working Parents: A Journey from Pregnancy to WFH with kids - Angela Guedes

Published: Dec. 21, 2020, 8:33 a.m.
Duration: 36 minutes 32 seconds

Listed in: Business

22 - How To Grow Professionally Through Initiatives - Bhavika Kochhar

Published: Dec. 16, 2020, 11:08 a.m.
Duration: 26 minutes 39 seconds

Listed in: Business

21 - The Power of Teaching and Mentoring - Lisiane Ndong

Published: Dec. 11, 2020, 9:43 a.m.
Duration: 26 minutes 21 seconds

Listed in: Business

20 - How To Be More Visible While Working Remotely - Jo Massie

Published: Dec. 9, 2020, 2:16 p.m.
Duration: 22 minutes 48 seconds

Listed in: Business

19 - How to Be a CSM Your Clients will Adore - Katie Sloop

Published: Dec. 3, 2020, 11:52 a.m.
Duration: 23 minutes 43 seconds

Listed in: Business

19 - How to Be a Customer Success Manager Your Clients will Adore - Katie Sloop

Published: Dec. 3, 2020, 11:52 a.m.
Duration: 23 minutes 43 seconds

Listed in: Business

18 - How To Build Your Online Presence on LinkedIn - Diana De Jesus

Published: Nov. 20, 2020, 7:26 a.m.
Duration: 38 minutes 54 seconds

Listed in: Business

18 - How To Build Your Online Brand on LinkedIn - Diana De Jesus

Published: Nov. 20, 2020, 7:26 a.m.
Duration: 38 minutes 54 seconds

Listed in: Business

17 - How To Lead with Authenticity and Kindness - Kay Mukherjee

Published: Nov. 11, 2020, 8:40 a.m.
Duration: 24 minutes 23 seconds

Listed in: Business

16 - From Google to CSM Hero - Claire O'Regan

Published: Nov. 5, 2020, 3:31 p.m.
Duration: 25 minutes 24 seconds

Listed in: Business

16 - From Google to Customer Success Heros - Claire O'Regan

Published: Nov. 5, 2020, 3:31 p.m.
Duration: 25 minutes 24 seconds

Listed in: Business

15 - How to Succeed and Thrive as an Expat - Elodie O'Rouke

Published: Oct. 28, 2020, 10:36 a.m.
Duration: 23 minutes 48 seconds

Listed in: Business

14 - A Journey From Science to Customer Success - Daphne Lopes

Published: Oct. 15, 2020, 5:40 p.m.
Duration: 35 minutes 34 seconds

Listed in: Business

13 - How to Practice Empathy - Samma Hafeez

Published: Oct. 7, 2020, 9:56 p.m.
Duration: 28 minutes 36 seconds

Listed in: Business

12 - Being a Highly Sensitive Person at the Workplace - Cybele Safadi

Published: Sept. 30, 2020, 6:17 p.m.
Duration: 30 minutes 28 seconds

Listed in: Business

12 - How to Create a Purposeful Personal Brand - Cybele Safadi

Published: Sept. 30, 2020, 6:17 p.m.
Duration: 30 minutes 28 seconds

Listed in: Business

11 - The Future of Customer Success - Jill Favro Sawatzky

Published: Sept. 23, 2020, 6:58 a.m.
Duration: 23 minutes 56 seconds

Listed in: Business

10 - How to Lead Multi-Cultural Teams - Minna Vaisanen

Published: Sept. 16, 2020, 8:56 p.m.
Duration: 29 minutes 55 seconds

Listed in: Business

09 - How to Identify a Talent - Michal Harel

Published: Sept. 9, 2020, 6:04 a.m.
Duration: 27 minutes 53 seconds

Listed in: Business

08 - Customer Success Happiness - Shanta Bodhan

Published: Aug. 27, 2020, 7:09 a.m.
Duration: 27 minutes 6 seconds

Listed in: Business

07 - Career Paths in Customer Success - Maranda Dziekonski

Published: Aug. 12, 2020, 11:36 a.m.
Duration: 26 minutes 26 seconds

Listed in: Business

06 - How To Get Your First Customer Success Job - Irit Eizips

Published: July 29, 2020, 12:03 p.m.
Duration: 35 minutes 23 seconds

Listed in: Business

05 - Recruiting Customer Success Managers - Sue Walsh

Published: July 15, 2020, 6:09 a.m.
Duration: 34 minutes 29 seconds

Listed in: Business

04 - Diverse Backgrounds in Customer Success - Shirley Chapman

Published: July 1, 2020, 6:54 a.m.
Duration: 27 minutes 17 seconds

Listed in: Business

03 - How to Progress Your CS Career - Georgia Harrison

Published: June 17, 2020, 6:51 a.m.
Duration: 33 minutes 58 seconds

Listed in: Business

03 - How to Progress In Your Customer Success Career - Georgia Harrison

Published: June 17, 2020, 6:51 a.m.
Duration: 33 minutes 58 seconds

Listed in: Business

02 - Diversity in Customer Success - Sue Nabeth Moore

Published: June 3, 2020, 8:49 p.m.
Duration: 35 minutes

Listed in: Business

01 - The Customer Success Pioneer - Kellie Lucas

Published: May 20, 2020, 7:49 a.m.
Duration: 41 minutes 57 seconds

Listed in: Business

Preview: Women In Customer Success Podcast

Published: April 30, 2020, 8:49 p.m.
Duration: 3 minutes 32 seconds

Listed in: Business

Preview: Women In Customer Success Podcast with Marija Skobe-Pilley

Published: April 30, 2020, 8:49 p.m.
Duration: 3 minutes 32 seconds

Listed in: Business