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CRM Audio

CRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP's Joel Lindstrom, George Doubinski, Shawn Tabor, Mark Smith, and Scott Sewell and productivity expert Matthew C. Anderson. We are the original CRM MVP Podcast. Podcasts in the feed: CRM Audio - a roundtable discussion of all things CRM, including what's new, best practices, and answers to your CRM questions and Power BI. Power BI and More - Microsoft Business Solutions MVP Scott Sewell teaches you how to learn Power BI and effectively use it with Dynamics 365. Prodcast - All about personal productivity. We get deep into productivity and cut through the hype around productivity tools, and tell you what's not productive.

Microsoft Dataverse

Published: Nov. 26, 2020, 1:09 p.m.
Duration: 24 minutes 4 seconds

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In-line code editor and Project Oakdale

Published: Oct. 29, 2020, 11:57 a.m.
Duration: 38 minutes 53 seconds

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Connection References

Published: Sept. 28, 2020, 1:40 p.m.
Duration: 23 minutes 44 seconds

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Getting ready for DynamicsCon with Jon Stypula

Published: Aug. 20, 2020, 11:41 a.m.
Duration: 34 minutes 38 seconds

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What's new with RPA in Microsoft Power Automate

Published: Aug. 14, 2020, 1:05 p.m.
Duration: 51 minutes 35 seconds

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Notifications in Dynamics 365

Published: Aug. 10, 2020, 12:41 p.m.
Duration: 29 minutes 42 seconds

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Are you an app person or a flow person?

Published: Aug. 7, 2020, 12:33 p.m.
Duration: 24 minutes 3 seconds

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What is Dataflex

Published: July 30, 2020, 4:30 a.m.
Duration: 27 minutes 8 seconds

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Why Power Apps Portals needs an API

Published: July 21, 2020, 12:56 a.m.
Duration: 22 minutes 39 seconds

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We react to the Power Platform and Dynamics 365 Release Plan Wave 2

Published: July 8, 2020, 7:35 p.m.
Duration: 1 hour 3 minutes 46 seconds

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Training, Certifiaction, and Brain Dumps with Julie Yack

Published: July 2, 2020, 7:13 a.m.
Duration: 36 minutes 43 seconds

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Field Service Mobile with Dian Taylor

Published: June 28, 2020, 12:17 a.m.
Duration: 23 minutes 54 seconds

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At Your Service: Preview features in field service

Published: June 21, 2020, 10:47 p.m.
Duration: 30 minutes 29 seconds

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Teams + Power Platform as a platform

Published: May 31, 2020, 7:27 p.m.
Duration: 29 minutes 48 seconds

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At Your Service: Pandemia and Customer Service

Published: May 25, 2020, 12:57 p.m.
Duration: 26 minutes 59 seconds

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Role of Solution Architect in Power Platform Projects

Published: May 23, 2020, 1:37 p.m.
Duration: 1 hour 6 minutes 40 seconds

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API Limits and Throttles in Power Platform with Sean McNellis

Published: April 12, 2020, 2:35 p.m.
Duration: 1 hour 6 minutes 59 seconds

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Imposter syndrome and cats with Emma D'Arcy

Published: April 3, 2020, 6:48 p.m.
Duration: 27 minutes 50 seconds

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Power Platform update and deprecation deadlines are delayed

Published: March 30, 2020, 9:01 p.m.
Duration: 41 minutes 36 seconds

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Working from home, To-Do, and PowerPoint Coach

Published: March 25, 2020, 9:38 p.m.
Duration: 38 minutes 3 seconds

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What you need to know about D365 and Power Platform Wave 1 2020

Published: March 21, 2020, 12:34 p.m.
Duration: 53 minutes 54 seconds

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Everybody should use CDS

Published: March 6, 2020, 3:29 p.m.
Duration: 59 minutes 1 second

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Learning and certification productivity

Published: Feb. 18, 2020, 5:54 p.m.
Duration: 39 minutes 18 seconds

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Application Lifecycle Management (ALM) in Dynamics 365 F&O

Published: Feb. 3, 2020, 2:25 a.m.
Duration: 50 minutes 10 seconds

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Customer Service or Salad Cream with Sarah Critchley

Published: Jan. 11, 2020, 2:48 a.m.
Duration: 34 minutes 6 seconds

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Power Platform Updates and Scott Millwood Interview

Published: Dec. 23, 2019, 3:16 p.m.
Duration: 21 minutes 31 seconds

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F&O Enhancements and Managing Change with Sukrut and Satish

Published: Dec. 20, 2019, 3:20 p.m.
Duration: 49 minutes 10 seconds

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Power Platform Updates and Interview with John Gravely

Published: Dec. 12, 2019, 2 a.m.
Duration: 26 minutes 58 seconds

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ProdCast: Limit your WIP

Published: Dec. 10, 2019, 12:53 a.m.
Duration: 42 minutes 47 seconds

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Modern Patterns and Proven Practices With Sean McNellis

Published: Nov. 26, 2019, 8:49 p.m.
Duration: 53 minutes 13 seconds

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What is a #PowerAddict with Vivek Bavishi

Published: Nov. 20, 2019, 2:40 p.m.
Duration: 44 minutes 19 seconds

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Introducing Power Automate with Stephen Siciliano

Published: Nov. 13, 2019, 10:31 p.m.
Duration: 47 minutes 20 seconds

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Microsoft Ignite: AI in the Power Platform with Ben Vollmer

Published: Nov. 5, 2019, 7:14 p.m.
Duration: 51 minutes 29 seconds

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Editorial: Why you shouldn't fear self-service license purchase options

Published: Oct. 24, 2019, 10:02 p.m.
Duration: 8 minutes 10 seconds

In this episode, I announce some changes going on at CRM Audio and share my thoughts on self-service license purchase options for the Power Platform. This episode is brought to you by Maplytics by Inogic.

Microsoft recently posted a notification in the Microsoft 365 Message Center this week notifying customers that starting in mid-November, end users would be able to start purchasing licenses directly without Administrator approval.

This has resulted in the typical doomsday reaction by some people in the community. It seems like whenever Microsoft announces some change to the way that software is sold or licensed, somebody will be outraged. This speaks to the breath of Microsoft’s customer bases, and you can’t always make everybody happy.

Predictions are made that CIO’s won’t trust the platform and won’t use it. Yet, based on Microsoft’s latest financial numbers, they are doing something right and the sky is not falling.

I think that, like usual, this outrage is overblown, some arising from misunderstanding what is happening, and some from people who work for very large enterprises not recognizing that the majority of companies' environments are not like theirs.

The Power Platform is just that—a platform. Saying that end users can buy their own licenses does not mean that they can buy access to data—it means that they can buy licenses—using their own money—to build their own apps, flows, and reports. It doesn’t give them the ability to bypass any corporate data governance.

So here is why I think that self-service license options are nothing to fear:

Users can do it anyway. Even before the self-service option is introduced, if an employee or department wants to build PowerApps or use Power BI, they can buy their own licenses outside of your tenant. With the self-service option, at least you get visibility for who is using Power Platform and your data and access policies still apply. Also, many Office 365 services and add-ons can be purchased and used without admin approval today, so what is the difference?
Users can do it with most competing systems. Slack, Salesforce, and Lucidchart grew to what they are today by selling their services directly to individuals and departments without corporate approval. In many companies, these grew to be corporate standards based on the number of people in the organization that were using them. Saying that CIO’s will not use Power Platform because they offer self-service license purchases is a fallacy because what alternative are they going to use that doesn’t also allow self-service license purchases without administrator approval? Why should Microsoft be held to a different standard than equivalent services?
You still maintain control—DLP rules determine what connectors can be used in end-users’ apps and flows, security roles in SharePoint and CDS grant or block what records they can access and actions they can perform in corporate systems, and Active Directory SSO limits where users can log in to Power Platform apps and services. Plus you have full visibility for who have purchased licenses and what they are doing with them. And most importantly, just because an end-user buys a license, that doesn’t give them access to your precious corporate data. How is someone buying a license and building an app with their own data any different than someone doing the same thing with an Excel spreadsheet? If your organization has a policy against people buying their own licenses to build apps, you can see who is doing this and go knock them in the head or cut off their access to the other services.

Based on these reasons, I feel this is nothing to worry about. Would it have been better to give the option to disable self-service license purchases? Maybe. Will some admin somewhere not know about this and have users build ninja IT? Likely. Is it reasonable to say Microsoft shouldn’t do this when it would put them at a competitive disadvantage in many situations? Absolutely not.

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Don't believe what you read
Coming soon on CRM Audio
Business Applications Virtual launch is tomorrow
https://powerapps.microsoft.com/en-us/blog/see-whats-coming-next-in-microsoft-powerapps/
Register for the preview program at
https://experience.dynamics.com/
Omnichannel Engagement Hub preview
https://experience.dynamics.com/insider/campaign/?id=57134076-2723-e911-a95a-000d3a4f3883
Unified Service Desk preview--Chrome support!
https://experience.dynamics.com/insider/campaign/?id=15288f0e-10d9-e811-a967-000d3a1bef07

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Power Platform Daily Brief: March 29, 2019

Published: March 29, 2019, 3:58 a.m.
Duration: 7 minutes 17 seconds

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Power Platform Daily Brief: March 27, 2019

Published: March 27, 2019, 11:33 a.m.
Duration: 9 minutes 41 seconds

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Daily Brief: March 26, 2019

Published: March 26, 2019, 10:41 a.m.
Duration: 5 minutes 23 seconds

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Daily Brief: March 25, 2019

Published: March 25, 2019, 9:31 a.m.
Duration: 10 minutes 18 seconds

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Learning Flow with Chris Fairfax

Published: March 23, 2019, 1:11 a.m.
Duration: 28 minutes 8 seconds

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Learning New Things

Published: March 22, 2019, 10:23 a.m.
Duration: 42 minutes 25 seconds

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ProdCast: Becoming a better Microsoft Team's player

Published: March 17, 2019, 8:33 p.m.
Duration: 37 minutes 57 seconds

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CRM Audio 107: Power Platform in the Real World

Published: Feb. 16, 2019, 12:47 p.m.
Duration: 44 minutes 57 seconds

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AYS: What's new in Field and Customer Service

Published: Feb. 13, 2019, 11:45 a.m.
Duration: 43 minutes 12 seconds

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ProdCast 45: Are you an autodidact?

Published: Feb. 9, 2019, 3:14 a.m.
Duration: 29 minutes 42 seconds

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Implement This 34: Dates in the Common Data Service for Apps

Published: Feb. 5, 2019, 10:32 p.m.
Duration: 25 minutes 11 seconds

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CRM Audio 106: April '19 release notes part 2

Published: Jan. 27, 2019, 2:15 p.m.
Duration: 1 hour 58 seconds

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ProdCast 44: Habit stacking and predefined outcomes

Published: Jan. 24, 2019, 2:25 p.m.
Duration: 24 minutes 24 seconds

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CRM Audio 105: April '19 Release Notes

Published: Jan. 21, 2019, 4:19 p.m.
Duration: 49 minutes 4 seconds

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Coming up the week of January 14

Published: Jan. 12, 2019, 11:18 a.m.
Duration: 1 minute 19 seconds

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Implement This 33: What's a "Maker" and where do I fit in a Power platform world?

Published: Jan. 11, 2019, 12:14 p.m.
Duration: 42 minutes 52 seconds

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ProdCast 43: Generating Content

Published: Jan. 10, 2019, 6:43 p.m.
Duration: 28 minutes 39 seconds

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Power BI & More 46: Dynamics 365 interactive charts and dashboards

Published: Jan. 7, 2019, 10:17 p.m.
Duration: 31 minutes 41 seconds

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CRM Audio: 2018's Top Episode

Published: Jan. 1, 2019, 10:01 p.m.
Duration: 41 minutes 47 seconds

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CRM Audio: Unified Interface and Outlook App

Published: Dec. 27, 2018, 9:52 p.m.
Duration: 34 minutes

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CRM Audio 104: End of 2018

Published: Dec. 23, 2018, 12:31 p.m.
Duration: 49 minutes 47 seconds

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Power BI & More 45: Security and User Adoption Reporting

Published: Dec. 19, 2018, 8:27 p.m.
Duration: 25 minutes 38 seconds

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CRM Audio 103: Solution Checker with Aengus Heaney

Published: Dec. 19, 2018, 11:58 a.m.
Duration: 36 minutes 11 seconds

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Implement This 32: Importing data to Microsoft Business Applications

Published: Dec. 14, 2018, 9:15 p.m.
Duration: 30 minutes 37 seconds

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F&O Podcast 2: Reporting in F&O

Published: Dec. 10, 2018, 10 p.m.
Duration: 31 minutes 56 seconds

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ProdCast 42: Personal mission statement revisited

Published: Dec. 5, 2018, 12:13 p.m.
Duration: 34 minutes 59 seconds

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Implement This 31 - Auditing in Microsoft Business Applications

Published: Nov. 29, 2018, 8:25 p.m.
Duration: 24 minutes 6 seconds

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The Ben Vollmer Song

Published: Nov. 23, 2018, 2:40 p.m.
Duration: 2 minutes 14 seconds

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CRM Audio 102: LinkedIn Sales Navigator with Brian Galicia

Published: Nov. 16, 2018, 10 p.m.
Duration: 58 minutes 33 seconds

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CRM Audio 101: Dynamics 365 V9 On Premise

Published: Nov. 14, 2018, 11:42 a.m.
Duration: 37 minutes 25 seconds

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CRM Audio 100: The Enabler

Published: Nov. 11, 2018, 11:45 a.m.
Duration: 40 minutes 2 seconds

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F&O Podcast 1: Introducing the F&O Podcast

Published: Nov. 6, 2018, 11:11 a.m.
Duration: 30 minutes 20 seconds

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Implement This 30: Make PowerApps / D365 management easier by using XrmToolBox

Published: Nov. 2, 2018, 5:37 a.m.
Duration: 22 minutes 52 seconds

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ProdCast 41: Community contributions with Marius Agur Lind

Published: Oct. 31, 2018, 1:47 a.m.
Duration: 44 minutes 31 seconds

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CRM Audio 99: D365UG Summit 2018

Published: Oct. 22, 2018, 9:45 a.m.
Duration: 46 minutes 42 seconds

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CRM Audio 98: Ignite 2018 Recap

Published: Oct. 16, 2018, 10:03 a.m.
Duration: 22 minutes 19 seconds

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Power BI & More 44: Introducing Dataflows with Scott Sewell

Published: Oct. 10, 2018, 10:52 a.m.
Duration: 37 minutes 38 seconds

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Implement This 29: Cascade Rules in Dynamics 365 and Model Driven Power Apps

Published: Oct. 5, 2018, 9:15 p.m.
Duration: 23 minutes 49 seconds

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MVP Podcast 32: Larry Lentz

Published: Sept. 27, 2018, 12:06 p.m.
Duration: 25 minutes 1 second

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Episode 97: Microsoft Flow with Merwan Hade from Microsoft

Published: Sept. 26, 2018, 12:14 p.m.
Duration: 45 minutes 28 seconds

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Episode 96: Future of the Maker Experience with Evan Chaki

Published: Sept. 25, 2018, 1:43 p.m.
Duration: 49 minutes 32 seconds

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Implement This 28: Native Charts in Dynamics & Model-Driven PowerApps

Published: Sept. 21, 2018, 5:39 p.m.
Duration: 30 minutes 51 seconds

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Performance in large Dynamics 365 environments with Stephan Smith

Published: Sept. 16, 2018, 11:49 a.m.
Duration: 29 minutes 56 seconds

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Refresh The Cache: The Dynamics 365 Portals Podcast

Published: Sept. 11, 2018, 2:04 p.m.
Duration: 50 minutes 45 seconds

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CRM Audio 95: Get out of your data center

Published: Sept. 9, 2018, 1:24 a.m.
Duration: 46 minutes 56 seconds

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Implement This 27: Actions vs. Child Workflows in Dynamics 365

Published: Sept. 7, 2018, 10:11 a.m.
Duration: 14 minutes 40 seconds

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ProdCast 39: Public speaking and reading fiction

Published: Aug. 30, 2018, 9:41 p.m.
Duration: 50 minutes

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Power BI 43: What's new in the August 2018 update

Published: Aug. 28, 2018, 10:26 a.m.
Duration: 36 minutes 23 seconds

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Implement This 26: Duplicate Campaigns in Dynamics 365

Published: Aug. 24, 2018, 9:14 p.m.
Duration: 20 minutes 55 seconds

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ProdCast 38: Personal mission statements and P/PC balance

Published: Aug. 18, 2018, 11:44 a.m.
Duration: 28 minutes 27 seconds

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CRM Audio 93: The future of marketing automation with Mike Dickerson from ClickDimensions

Published: Aug. 14, 2018, 7:27 p.m.
Duration: 39 minutes

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Implement This 25 - Things The Second Time Around in Dynamics 365

Published: Aug. 10, 2018, 11:52 a.m.
Duration: 33 minutes 56 seconds

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CRM Audio 92: Dynamics 365 Unified Interface and Outlook App with Shilpa Sinha and Srihari Srinivasa

Published: Aug. 9, 2018, 4:27 a.m.
Duration: 35 minutes 10 seconds

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Power BI & More 42: Power BI Oct '18 Release Notes

Published: Aug. 7, 2018, 10:04 a.m.
Duration: 49 minutes 1 second

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ProdCast 37: Productivity at conferences and wearable technology

Published: Aug. 3, 2018, 10:48 a.m.
Duration: 29 minutes 24 seconds

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CRM Audio 91: Universal Resource Scheduling with Dan Gittler from Microsoft

Published: July 30, 2018, 12:51 a.m.
Duration: 35 minutes 57 seconds

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Implement This 24 - Customer Service in Dynamics 365

Published: July 26, 2018, 5:36 a.m.
Duration: 21 minutes 6 seconds

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CRM Audio 90: Business Applications Oct '18 Release Notes for Dynamics 365, PowerApps, and Flow

Published: July 24, 2018, 10:43 p.m.
Duration: 45 minutes 4 seconds

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CRM Audio 89: New Dynamics 365 update process

Published: July 20, 2018, 11:15 a.m.
Duration: 50 minutes 40 seconds

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Implement This 23: Document Generation in Dynamics 365

Published: July 13, 2018, 11:32 a.m.
Duration: 23 minutes 10 seconds

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ProdCast 36: Focused Intensity

Published: July 11, 2018, 9:39 p.m.
Duration: 35 minutes 52 seconds

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AYS 21: Packing for summer camp

Published: July 9, 2018, 10:43 a.m.
Duration: 32 minutes 39 seconds

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Power Bi 41: Update your oData connection

Published: July 3, 2018, 10:09 p.m.
Duration: 22 minutes 2 seconds

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ProdCast 35: Productive Time Off

Published: June 29, 2018, 12:57 a.m.
Duration: 22 minutes 56 seconds

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Implement This 22: Queues in Dynamics 365

Published: June 27, 2018, 8:34 p.m.
Duration: 19 minutes 48 seconds

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CRM Audio 88: Conference Updates

Published: June 25, 2018, 3:17 p.m.
Duration: 33 minutes 43 seconds

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CRM Audio 87: June 2018 Business Applications News Update

Published: June 22, 2018, 3:03 p.m.
Duration: 26 minutes 34 seconds

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Power BI & More 40: PowerApps in Power BI

Published: June 19, 2018, 3:54 a.m.
Duration: 21 minutes 56 seconds

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ProdCast 34: Improving your email response rate

Published: June 14, 2018, 1:56 p.m.
Duration: 23 minutes 32 seconds

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CRM Audio 86: New MVP Initiation

Published: June 12, 2018, 6:02 p.m.
Duration: 50 minutes 35 seconds

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Implement This 21: Rollup Fields in Dynamics 365

Published: June 11, 2018, 5:54 p.m.
Duration: 21 minutes 30 seconds

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Power BI & More 39: Analyzing sales and business process data

Published: June 7, 2018, 8:13 p.m.
Duration: 30 minutes 25 seconds

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CRM Audio 85: But wait there's more with Lucas Alexander

Published: June 5, 2018, 6:52 p.m.
Duration: 32 minutes 15 seconds

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Implement This 20: More Sales Force Automation in Dynamics 365

Published: June 1, 2018, 8:02 a.m.
Duration: 24 minutes 54 seconds

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ProdCast 33: The team of me

Published: May 30, 2018, 3:33 p.m.
Duration: 35 minutes 50 seconds

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CRM Audio 84: Third Anniversary

Published: May 28, 2018, 2:48 a.m.
Duration: 37 minutes 16 seconds

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Power BI & More 38: Questions from the world tour and CDS for Analytics

Published: May 25, 2018, 3:16 a.m.
Duration: 33 minutes 57 seconds

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Implement This 19 - Creating Relationships in Dynamics 365

Published: May 18, 2018, 10:38 a.m.
Duration: 23 minutes 39 seconds

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ProdCast 32: Staying productive while super busy

Published: May 17, 2018, 5:52 p.m.
Duration: 30 minutes 26 seconds

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CRM Audio Special: Extending Dynamics 365 Exchange Integration With Riva

Published: May 14, 2018, 1:21 p.m.
Duration: 22 minutes 48 seconds

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CRM Audio 83: Tip Of The Day Review

Published: May 13, 2018, 10:02 p.m.
Duration: 32 minutes 45 seconds

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CRM Audio 82: George and Dave at Build 2018

Published: May 10, 2018, 4:43 p.m.
Duration: 7 minutes 49 seconds

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Implement This 18: Form Types in Dynamics 365

Published: May 4, 2018, 5:14 p.m.
Duration: 24 minutes 35 seconds

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CRM Audio 81: Model Driven PowerApps

Published: May 3, 2018, 3:43 p.m.
Duration: 50 minutes 30 seconds

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Power BI & More 37: Enhanced D365 hyperlinks and hidden entities

Published: May 3, 2018, 12:58 a.m.
Duration: 33 minutes

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CRM Audio 80: Live from Denver

Published: April 30, 2018, 7:39 p.m.
Duration: 30 minutes 3 seconds

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Special: BAD Developer Masterclass

Published: April 27, 2018, 7:55 p.m.
Duration: 17 minutes 9 seconds

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ProdCast 31: Minimalism and reading strategy

Published: April 25, 2018, 9:37 p.m.
Duration: 27 minutes 45 seconds

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CRM Audio 79: Get on board the #GermanTrain

Published: April 20, 2018, 10:28 a.m.
Duration: 36 minutes 16 seconds

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Implement This 17: Goal Entities in Dynamics 365

Published: April 20, 2018, 9:26 a.m.
Duration: 27 minutes 30 seconds

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Power BI & More 36: GDPR and Q&A Linguistic Schema

Published: April 17, 2018, 11:52 p.m.
Duration: 30 minutes 29 seconds

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CRM Audio Quick Take: Building the Golden Rolodex

Published: April 13, 2018, 3:10 p.m.
Duration: 11 minutes 30 seconds

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ProdCast 30: Password Management

Published: April 11, 2018, 2:49 a.m.
Duration: 28 minutes 39 seconds

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Implement This 16: More Excel Templates in Dynamics 365

Published: April 6, 2018, 6:30 p.m.
Duration: 30 minutes 41 seconds

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CRM Audio Showcase: KingswaySoft

Published: April 6, 2018, 2:19 a.m.
Duration: 17 minutes 9 seconds

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Power BI & More 35: What's new with the Dynamics 365 Data Export Service

Published: April 4, 2018, 7:02 p.m.
Duration: 41 minutes 41 seconds

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CRM Audio 78: Common Data Service (CDS) with Charles Lamanna

Published: April 2, 2018, 3:04 a.m.
Duration: 40 minutes 50 seconds

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ProdCast 29: Asking for Help

Published: March 29, 2018, 10:12 a.m.
Duration: 19 minutes 23 seconds

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